By Rey Anthony Chiu |07:47 PM October 06, 2021
For whatever reasons, do not ever divulge your user name and password, reminds the Social Security System (SSS) Bohol Branch head Engr. Alieta Basubas.
Speaking at the Kapihan sa PIA, Thursday, the SSS official revealed that they have been receiving member complaints about online fraudulent claims in accounts, something the agency hints, could only happen when members share their user names and passwords to other people.
While the SSS demands that the members file their first loans in person, succeeding loan services and claims can be done online, Engr. Basubas explained.
The SSS promotes social justice through members savings for their social protection.
This is in response to the need to establish, develop, promote and perfect a social security system responsive to the members and their beneficiaries social protection against the risks of sickness, disability, maternity, old age, death and other contingencies resulting in loss of income of financial difficulty.
Waving the banner of social security protection to workers in the private sector, local or overseas, the SSS has a menu of benefits a member or its beneficiaries can avail in times of contingencies, help which a member and employers put up as work savings, which can also be used to invest and prosper.
Under the SSS, there are two coverage types: Compulsory or voluntary.
Under the Compulsory Coverage are Employers which can either be business or household employer, employee, self-employed, househelper or Kasambahay, Overseas Filipino Workers (OFW) whether land-based or sea-based workers.
On the other hand are voluntary coverage for non-working spouse or separated members, permanent Filipino migrants, Filipino immigrants, permanent residents, and naturalized citizens of host countries, as they choose to be covered.
In the event of death, disability, sickness, maternity and old age, covered employees are entitled to a package of benefits under the Social Security and Employees’ Compensation (EC) Programs.
Self-employed and voluntary members also get the same benefits as covered employees, except those benefits under the EC program.
Other than these benefits, the SSS also provides a cash loan to an employed member or a currently-paying self-employed or voluntary member, to help meet the member’s short-term credit needs.
And the SSS provides for a replacement of income lost on account of sickness, maternity, retirement, disability, death, funeral, and unemployment.
As the SSS shifts to widen its services using the online platform, members are afforded transactions that can be done at the tip of the fingers.
While the SSS still accepts physical processing of transactions, the online facility also runs a parallel service; the member would only need to log in the SSS website through its member log-in and access can be had.
As to the fraudulent claims, Engr. Basubas said all it needs is the user ID and password and a hacker can transact business withy the SSS, without the member’s knowledge.
For some reasons, members who loathe the idea of taking the queue or use the online facility, innocently entrust their critical personal information like user names and passwords to persons who offer their services as fixers.
This way, fixers gain the information and hijack the member identity to pull up records, send in claims and leave members paying for loans they never made or use its proceeds.
The SSS does not allow fixers and it has been a consistent position ever since, SSS warns.
On this, the SSS official said, for any information, checkout the SSS website for credible source of information, she ended. (rahc/PIA-7/Bohol)