The management of Farmers Plaza issued a public apology after a transgender woman Gretchen Diez was arrested after being prevented from using a women’s restroom.
They also said they will take “appropriate action” with regards to the viral incident involving her and one of their cleaners.
The mall, owns by Araneta Center , posted their public apology on Araneta Center’s Facebook page on Wednesday afternoon.
Diez, 28, was brought to the mall’s security office when she later tried to take a video asking the maintenance staff who barred her from the restroom why she wasn’t allowed inside.
The a female janitor named Chayra Ganal then proceeded to drag her to another floor of the mall, where the latter was detained.
She was later brought to the Cubao police station and then to the Quezon City Police District’s Anti-Cybercrime Division in Camp Karingal for taking the video without permission.
Protesters from the party-list group LGBTQ+ have appeared at Farmers Plaza on Wednesday to protest what happened to Diez.
Quezon City Mayor Joy Belmonte has ordered a check on compliance with the city’s Gender Fair Ordinance.
Senator Risa Hontiveros, in a statement, said the discrimination against transgender people is unacceptable.
Congresswoman Geraldine Roman, the first transgender woman to be elected to the House of Representatives, yesterday vowed that there would be an investigation into the incident involving Diez.